Privacy Policy for Online Purchases – London Gold Centre

London Gold Centre (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data in compliance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR, EU 2016/679). This Privacy Policy explains how we collect, use, and safeguard your personal information when you purchase products from our eCommerce platform at https://shop.londongoldcentre.co.uk.

1. Information We Collect

When you make purchases or inquiries on our website, we may collect:

Personal Identification Information: Name, address, email, phone number, and billing information.
Transaction Information: Details of products ordered, order history, and payment details.
Technical Data: IP addresses, browser type, device type, and usage data via cookies.
Communication Records: Correspondence via email, phone, or online forms.

2. How We Use Your Information

Your personal data is used primarily to:

Process and fulfill your orders.
Communicate with you regarding your orders, inquiries, and customer support.
Comply with legal and regulatory obligations, including Anti-Money Laundering (AML) and fraud prevention.
Improve website functionality and enhance your shopping experience.

3. Data Sharing and Disclosure

We do not sell or rent your personal data. Information may be shared with third parties only under the following circumstances:

Trusted third-party service providers for order processing, payment handling, and shipping.
Legal or regulatory authorities when required by law, including AML and fraud prevention compliance.

Third parties accessing your data must maintain strict confidentiality and security standards.

4. Data Security

We employ advanced security measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. Your data is stored securely on encrypted systems with restricted access.

5. Data Retention

Your data is retained for as long as necessary to complete transactions, comply with legal obligations, or maintain accurate business records. Once no longer required, data is securely deleted or anonymized.

6. Your Rights Under GDPR

Under GDPR, you have the right to:

Access and request copies of your personal data.
Request corrections or updates to inaccurate information.
Request deletion of your data, subject to legal requirements.
Object to or restrict data processing.
Request transfer of your data to another party.

To exercise these rights, please contact us at info@londongoldcentre.co.uk.

7. Changes to This Privacy Policy

We periodically update this Privacy Policy to reflect changes in practices or regulatory requirements. Updates will be clearly posted on our website.

8. Contact Us

If you have any questions or concerns regarding your privacy or this policy, please contact:

London Gold Centre
5 Hatton Garden, London EC1N 8AA
Tel: 020 7404 7473
Email: info@londongoldcentre.co.uk

By using our website, you consent to this Privacy Policy.